Transforming Hospitality Operations with GO by Spark

GO by Spark is an all-in-one hospitality software platform that helps hotels, casinos, members-only clubs, resorts, tour companies, and cruise lines manage guest communication, operations, and group space more efficiently. The hospitality industry thrives on creating memorable experiences, but managing complex operations behind the scenes can be challenging. Our solution changes that entirely, turning disconnected workflows into seamless operations that empower teams and make guests happy through streamlined communication.

The Powerful Art of Experience Design: Turning Spaces into Stories

What makes a dinner party unforgettable? Think about it: the music that sets the mood, the way the lighting softens the room, and the thoughtful touches that make everyone feel welcome. These details create more than just a gathering; they craft an experience. Now, imagine that same level of care applied to the spaces we visit: hotels, restaurants, retail shops, or cruise ships. That’s the essence of experience design.

ROI Land

What’s the ValueThis simple ROI calculator estimates the value GO will have for your brandTotal PropertiesEndpoints and Services ProvidedResort FeesFood & BeverageRetail VenuesSpa VenuesAverage Room CountAverage Daily Guest CountSavingsCreative Marketing CostTime spent per month on creative marketingMarketing Distribution CostTime spent per month on marketing distributionMarketing Resources RateUSDRevenueResort Fee Charge Per Guest with GOUSDFood & BeverageAverage Tab at F&B OutletsUSDIncrease in …

ROI Cruise

What’s the ValueThis simple ROI calculator estimates the value GO will have for your brandTotal ShipsEndpoints and Services ProvidedPrint ProgramMobile AppDigital SignageIn-Room TVPrivate Group Venue ReservationsAdditional LanguagesShipboard SavingsAverage Monthly Shipboard Employee SalaryUSDPrint ProgramTime spent daily building print communication and schedules (i.e. Daily Programs, Internal Grids, etc.)Mobile AppTime spent daily loading content into mobile applicationsDigital SignageTime spent daily loading content into …

What Hotels Are Missing That Cruise Lines Get Right

Guest satisfaction is a top metric of success in any area of tourism. Happy guests translate to business success and stronger brand equity. Cruise lines know this all too well and have used it to their advantage. Which prompts the question – what can their land counterparts do to catch up?

Preparing for the High Season Without Additional Staff

It’s that time of the year, business is picking up and the premises are about to get busy. While hiring more staff for the peak season might seem like a straightforward answer, it’s not always the best option. Fortunately, there are many smart solutions, some of which you can implement immediately, that can sustain (and even enhance!) your guest experience despite resources being stretched out.

How Corporations Use GO to Manage Across Properties

Guests look for a cohesive, accessible and immersive experience where the hours melt away and the days just flow. That flow is experience design in action and a key revenue driver that GO facilitates. From the app, to managing teams, to unified, property-wide communication, when you’re on the same page you can work wonders for guests.

Home New

Brand Success is Built on Delivering Consistently Positive Customer Experiences with Intention.brand success is built on delivering consistently positive customer experiences with intention.Industry-leading brands understand customers care how brand interactions leave them feeling. For the hospitality industry in particular, guests return to brands that inspire and value them. When brands execute this approach perfectly, it looks effortless, even while requiring …

Home – New

Creatives who understand operations.Experience design born from the hospitality industry.brand success is built on delivering consistently positive customer experiences with intention.WHY CLIENTS HIRE USGO by Spark pricing Three simple ways to get started today.$5/moList your features out for each price level hereSome features might be shortWhereas you may discover that other features take longer to fully describeYou can add as few …