customer experience software for hospitality brands
Our decades of hospitality experience have taught us some important lessons:
- Strategically designed flow yields consistently higher revenue and customer satisfaction.
- Guests spend more and enjoy more when actively engaged during their time on-property.
- Effective communication with guests is essential to keeping them on-site longer.
Schedule a 15-minute call to discuss how GO can benefit you.
key features
Create Cost-Efficient Event Programming
Strategic Guest Journeys mean you only create events when and where they are needed to keep guests engaged.
Schedule Groups Using Real-Time Availability
Speed up reservations and close more deals when you know instantly and reliably what’s available. No more lost sales, conflicts, or miscommunication!
Own Guest Flow for Revenue
Produce the guest calendar with events at the right place and time to move them intentionally around your property with our visual Canvas tool.
Show Guests Only the Right Information
Group reservation? Team event? Mark events as ‘private’ to reflect venue occupancy accurately but hide the event from your guests’ Daily Calendar of Events.
Communicate Your Events and Venue Hours
The Daily Calendar of Events is an essential customer experience tool for Guest Flow, keeping guests engaged on-site longer. And it’s never been easier to produce!
Deliver Smarter Staff Schedules via Mobile
Your team will always know exactly where they should be and what they should be doing. You’ll be able to identify staffing inefficiencies.
Streamline Communication to All Channels
Daily programming is broadcast to guests in minutes via Print, Digital Signage, TV, and Mobile App.
Enjoy Real-Time Visibility from Anywhere
See Daily Schedules and Reports in real-time — from anywhere — empowering the corporate leadership team to guide the on-site experience.
Own the Marketing
Drag and drop event and promotion blurbs from your typo-free Content Library onto the Daily Calendar of Events
Gain Insight Into Your Daily Operation
Leverage Daily Schedules and reports to garner insights from your daily operation.
How can GO BY Spark help You drive revenue and engagement?
book a demo to learn more
We'd love to spend some time getting to know you and your unique brand challenges. With your specifics in mind, we can show you how GO can help you specifically. All in under 30 minutes.